You Started a Service Business (Plumbing, Electrical, HVAC, Painting, Construction, or Other Service Business) to Make a Living. Not to Work 70 Hour Weeks.
You're good at what you do. That's probably how you ended up owning the business in the first place. But doing the work and running the business are two very different skills.
The Service Pro Blueprint helps you build a more profitable, organized business that depends less on you, so you can make more money, work fewer hours, and have more control over your life.
THE PROBLEM ISN'T DOING THE WORK
Running the Business Requires a Different Set of Skills:
- Know when it's really time to hire.
- How to delegate without losing control.
- Understand what the numbers are telling you.
- Build systems that don't depend on your memory.
- Manage customers and expectations efficiently.
- Decide which technology actually saves time.
- Grow without simply creating more work.
- Build a business that doesn't require you to do everything.
George Sperry learned those lessons over 27 years of advising service businesses like yours—including 22 years building and running his law firm—often the hard way. He did not build these systems alone. Roberta Sperry brought her 20 years of corporate process design and implementation experience, that she used to help create the procedures in George's firm, to help design the lessons and tools in the Service Pro Blueprint.
The Service Pro Blueprint is designed to help you identify what matters, fix what isn't working, and build the systems your business actually needs—without adding unnecessary work.
EXPLORE THE BLUEPRINTIn Twelve Weeks, You Can See Your Business Differently
- Define what you want your business to become
- Understand the economics behind your decisions
- See where your time and money are being wasted
- Identify the systems and processes that need attention
- Decide what to delegate, automate, improve, or stop doing
- Create a practical plan for the next 90 days
The goal isn't to give you more to do. It's to help you decide what actually needs to be done, and build a business that works better.
INTRODUCING
The Service Pro Blueprint
A Better Way to Run Your Business.
The Service Pro Blueprint is designed to help you step back from the day-to-day demands of working jobs and look deliberately at the business you're building, what's working, what isn't, and what needs to change.
- Understand the business behind your business
- Build practical systems for people, customers, money, and operations
- Leave with a working blueprint for the business you actually want to run
This isn't a business-school course or a collection of theories about how service businesses should operate. It's a practical program that gives you the knowledge and tools to make your business more efficient, profitable, and easier to manage.
You'll do some work along the way because no generic advice can assess your business for you. Every exercise has a purpose: helping you make better decisions based on your own numbers, people, priorities, and goals.
What You'll Build Across 12 Weeks
WEEK 1
WHAT BUSINESS ARE YOU BUILDING?
Before improving systems, hiring people, or buying technology, define what you are building and what you want the business to provide for you.
You’ll finish the week with clear priorities and a practical vision to guide the decisions ahead.
WEEK 2
CHOOSING THE RIGHT CUSTOMERS AND WORK
The wrong customers and projects can consume your time, strain your team, and undermine profitability. Learn to evaluate potential work based on fit, financial value, risk, and the demands it places on your business.
Use this week's tools to establish clear criteria for deciding which work to accept - and when to say no.
WEEK 3
UNDERSTANDING YOUR BUSINESS FINANCES
Revenue alone does not reveal whether your business is healthy. Examine how pricing, capacity, expenses, and getting paid work together to produce—or consume—profit.
You’ll finish the week knowing what drives your financial results and where improvement can have the greatest impact.
WEEK 4
PRICING YOUR SERVICES FOR PROFIT
A busy business can still be unprofitable. You’ll evaluate whether your prices and payment structures reflect the time and resources, required for the work.
You’ll finish the week with a practical framework for pricing jobs based on economic reality rather than habit or guesswork.
WEEK 5
INTAKE & GETTING STARTED RIGHT
A strong Intake process helps you gather the right information, confirm whether the job is a good fit, and set clear expectations before making commitments.
You’ll finish the week with a repeatable approach to handling inquiries, screening potential jobs, and getting work started with fewer customer misunderstandings.
WEEK 6
WORKFLOW & PROCESS DESIGN
When routine work depends on memory or individual habits, important steps get missed, and errors and delays become inevitable. You’ll identify responsibilities, handoffs, deadlines, and completion standards for recurring work.
You’ll finish the week with a practical method for creating and improving reliable workflows.
WEEK 7
CAPACITY, EMPLOYEES & DELEGATION
Being busy does not automatically mean it is time to hire. You’ll evaluate capacity and decide what should be delegated, automated, reassigned, improved, or eliminated.
You’ll finish the week with a clearer plan for distributing work without losing accountability or control.
WEEK 8
KNOW THE NUMBERS THAT DRIVE YOUR BUSINESS
You do not need to become an accountant, but you must understand what your business’s numbers are telling you. You’ll identify the financial and operational indicators that matter most.
You’ll finish the week with a practical dashboard for supporting better decisions about pricing, spending, hiring, and growth.
WEEK 9
RISK, RESILIENCE & MANAGEMENT CONTROLS
Every business faces financial, ethical, technological, operational, and reputational risks. You’ll identify your business’s vulnerabilities and evaluate the safeguards already in place.
You’ll finish the week with a practical plan for reducing preventable problems and strengthening the business’s ability to respond.
WEEK 10
OWNER INDEPENDENCE, LEVERAGE & OPTIONS
A business that depends on its owner for every answer, approval, and task has limited capacity and limited options. You’ll identify responsibilities that can move away from you without sacrificing appropriate control.
You’ll finish the week with a practical plan for reducing owner dependency through people, systems, technology, and information.
WEEK 11
CONTROLLED GROWTH & HIRING
Growth should solve a demonstrated capacity problem or capture a proven opportunity—not simply add payroll and complexity. You’ll evaluate whether sustained demand, financial ability, and a defined role support hiring.
You’ll finish the week with a disciplined framework for deciding when and how to hire.
WEEK 12
YOUR 90-DAY IMPLEMENTATION PLAN
Insight matters only when it leads to action. You’ll bring the program’s priorities, decisions, and tools together into a realistic implementation sequence.
You’ll finish the program with a 90-day operating plan assigning priorities, responsibility, timing, and measures of progress.
The Service Pro Blueprint Is For You If...
- You're a service business owner who feels like the business is running you
- You're busy, but aren't sure whether the business is as profitable as it should be
- Too much still depends on you personally
- You know your systems or processes need work—but aren't sure what to fix first
- You want to build a more profitable, organized business that gives you more control of your time
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THE SERVICE PRO BLUEPRINT
COMPLETE 12-WEEK PROGRAM
$595
Or 3 monthly payments of $225 ($675 total)
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- Complete 12-week (self-paced) program
- All lessons, tools, and templates — 180 days of online access
Build a business that makes you money without requiring all of your time.
AFTER YOUR 180-DAY ACCESS PERIOD
Your enrollment includes the complete 12-moduole program, all current lessons, tools, and templates, and 180 days of online access. After completing the program, you may be invited to join our optional Blueprint Membership, which includes continued course access, future updates, community access, and member pricing on specialized modules and services. Membership is purchased separately. You will not be enrolled or charged automatically.
14-DAY SATISFACTION GUARANTEE
Explore The Service Pro Blueprint for 14 days. If you determine that the program is not right for you, contact us within 14 days of enrollment for a full refund. Your course access will end when the refund is processed.